How to Order

For your convenience, we accept the following payment methods: 

 

Credit Card - We accept VISA and Mastercard. On the "Payment method" portion of the checkout process, choose the PayPal option, then once a small pop-up appears, choose the option "Pay with Debit or Credit Card" option below. You do not need to be a PayPal member and there won’t be any additional charges.

 

PayPal - Choosing this option will lead you to a secure portal of PayPal. Simply follow the instructions until completion.

 

Bank Transfer / Over-the-Counter (O.T.C.) - Choose the "Bank Transfer / Over-the-Counter (O.T.C.)" option on the "Payment method" portion of the checkout process. Once completed, you will get an e-mail with instructions on further steps - simply follow the section on “Bank Transfer / Over-the-Counter (O.T.C.)”. For this option, please pay within 48 hours of making the order or we are, unfortunately, going to have to cancel your order.

 

Online Banking / Online Transfer - Choose the "Online Banking / Online Transfer" option on the "Payment method" portion of the checkout process. Once completed, you will get an e-mail with instructions on further steps - simply follow the section on “Online Banking / Online Transfer”. Please make sure that "Transfer to 3rd Party" function of your BPI or BDO accounts are activated. For this option, please pay within 48 hours of making the order or we are, unfortunately, going to have to cancel your order.

 

Cash-on-Delivery (C.O.D.) - Once you have completed the checkout process, you will get an e-mail with instructions on further steps. Just follow the section on “Cash-on-Delivery (C.O.D.)”. 

 

For other concerns and questions, please head on over to Contact Us and shoot ass a message under the topic "ordering".

 

 

Shipping! Don't worry, we're very discreet.

 

Shipping Rates:

Rates will vary depending on the weight of the product. Generally speaking, it will be computed by kilos or volumetric weight, whichever is higher. But fret not as the checkout page will compute for you to make life stress and hassle-free.

 

Where does ilya ship to and how long does it take for my order to arrive?

If you are in Metro Manila, your very special package will arrive in 1-3 working days after payment. For provincial shipping, it will take 2-10 working days after payment.

 

Urgent Shipping:

If you can't wait to get your friend, meaning you want it the very same or the next day, you're not alone! It would always depend on circumstances but generally speaking, we're able to accommodate such requests. Feel free to get in touch with us by dropping a message at Contact Us so we can work something out! 

 

Discreet Packaging:

We make sure that your secret is safe with us. Don’t worry, we have made sure that your purchase is safely packaged in thick bubblewrap and in a courier's pouch that's opaque so no one will see through the packaging!  

 

Guaranteed to Arrive:

Both you and your package are guaranteed to come.

 

For any other concerns, please drop us a message at Contact Us, under the topic "shipping".

keep 'em coming!

Hold on there, partner!