Shipping Rates:
Rates will vary depending on the weight of the product. Generally speaking, it will be computed by kilos or volumetric weight, whichever is higher. But fret not as the checkout page will compute for you to make life stress and hassle-free.
Where does ilya ship to and how long does it take for my order to arrive?
If you are in Metro Manila, your very special package will arrive in 1 working day (next day delivery!). For provincial shipping, it will take 1 to 6 working days. For provincial orders, we'll be sending a tracking code to your e-mail so you'll be able to monitor this!
Discreet Packaging:
We make sure that your secret is safe with us. Your package will arrive in a plain brown corrugated box. On the delivery receipt, your toys will be labeled inconspicuously. Don’t worry, we have made sure that your purchase is safe and snug as a bug in a rug.
Guaranteed to Arrive:
Both you and your package are guaranteed to come.
For any other concerns, please drop us a message at Contact Us, under the topic "shipping".